Terms and Conditions for Sale of Goods on this website and others within the group
Terms & Conditions
These General Terms and Conditions apply to all offers and agreements relating to
the sale and delivery of products by Transporterama. When you order anything on
our website ‘www.transporterama.com’ and/or any web page directly connected to it,
this means that you accept the applicability of these General Terms and Conditions.
No deviation from these Terms & Conditions will be accepted by Transporterama.
All items are in stock when listed and are kept up to date as possible.
If in the event of an out-of-stock issue, then we will contact you as soon as possible
to keep you updated with your order.
Depending on the quantity of our stock, it may be that an item is sold and not
removed from the website in time. In such instances, you will be entitled to a full
refund of that product if we are unable to supply a comparable alternative in a timely
In the case of out-of-print items, market forces may mean that the price has
increased. There is no obligation for you to proceed with the order. Should the price
and/or delay in sourcing a replacement not be suitable for you, all monies paid will
be refunded in full.
Returns and Refunds
We hope that you will be satisfied with any item purchased. However, should there
be any issue with your order please contact us within seven days of receipt so that
this can be resolved.
Should you wish to return an item, please contact us first as refunds cannot be given
on items returned without authorisation. Once a return is authorised, please ensure
that the item in question is very well packaged and that a trackable postage method
Please note postage will only be reimbursed if the item being returned was sent in
error, received in a damaged condition due to inadequate packaging or found to be
faulty. Postage will not be reimbursed if the item being returned was ordered in error
or disappointing in its content.
Items ordered in error or if the content does not meet your requirements can be
returned for a full refund of the item price, but not postage costs in either direction.
Items sent in error – i.e. you have received the wrong item due to an error on our
part – will have their postage refunded once the item is returned to us.
Items damaged in the post can be returned for a refund or exchange. All postage
costs will be refunded.
Any returned item(s) must be received within 10 days of delivery to you and remain
in the same condition in which it was dispatched from us.
Refunds will be issued within 14 days of receiving the product(s) in satisfactory
We cannot accept liability for any items that arrive late as, once passed to the
delivery company, they are outside our control.
Stock Images & Condition
It is not always possible to photograph every individual item on offer. Occasionally
publishers may issue pre-publication images – in this case we will endeavour to
update the image once the item is published and in stock. For particularly rare or
high value items we will always show images of the actual item on offer.
The duplication, capture and reproduction of any part of the text and photographic
content stored and displayed on the Transporterama website is explicitly forbidden
without prior authorisation and written permission from the business owner.
Condition (Books & other products, other than brand new)
Out of Print This is a title that has essentially sold out from the original publication
production. There may be single copies available from differing suppliers for books
that have recently gone out of print. However, the term more commonly refers to
books that have been unobtainable for long periods of time. These books will
typically have had multiple owners in their lives and will exhibit some characteristics
New Old Stock This is an item that may or may not still be readily available.
However, the particular item in question has been in stock for a period of time with
either Transporterama or another vendor. Essentially, it has never had a previous
owner and therefore will be as new internally but may or may not show minor signs
of wear from storage.
Definition of Condition
Fine An item that is in excellent/near excellent overall condition. A new book
described as ‘Fine’ may have the odd minor mark that distinguishes it from ‘Mint’, but
this would be relatively insignificant and not detract from the overall condition. An out
of print book described as ‘Fine’ may have some small blemishes that will be
commensurate with age and ownership. This will be graded depending on age.
Mint An item that is either new or indistinguishable from new.
Very Good An item that is in generally very good all round condition and free from
all major faults. To distinguish it from a product in ‘Fine’ condition it will have a few
more minor blemishes, but no single serious issue.
Good An item that is in generally good all round condition but may have multiple
minor faults, and/or a maximum of two major faults. These will normally be described
and/or photographed. To distinguish it from a product in ‘Very Good’ condition it will
have a few more minor blemishes and/or up to two major faults.
Fair An item that is in an acceptable condition. Probably better than just a reading
copy, but not as desirable as a book in better than ‘Good’ condition. Few books listed
will be in ‘Fair’ condition as we try to only supply books in the best possible condition.
All of our products as accurately as possible and are renowned for supplying items in
the best possible condition. The vast majority of our books are usually in Fine
condition, or better. Where an item is very rare and we only have one example
available in a lesser condition, this will be accurately described in the product
description and may also be evidenced by photographs of the actual item.
All goods remain the property of Transporterama until payment of cleared funds is
received in full. Please note that cleared payment must be received before any items
are dispatched. Unfortunately, we do not supply items on an invoice or ‘cash on
We accept the following methods of payment
Card Payment Credit or Debit VISA, Mastercard & Maestro We do not currently
accept AMEX card payments via our website due to high processing charges.
Paypal We accept Paypal payments from most currency sources. Please refer to
PayPal’s terms and conditions for more information on any applicable charges you
Cheque We can only accept cheques drawn on a UK bank and made payable in £
sterling. Cheques should be crossed and made payable to, ‘TJ Catt’. We cannot
accept Euro cheques.
Book Tokens/Vouchers We do not currently accept book tokens or vouchers with
the exception of Gift Tokens purchased exclusively through this store
Cash Unfortunately, we no longer accept Cash as a means of payment for goods.
There is no VAT or sales tax on book sales in the UK. The only additional cost is the
relevant shipping charge for delivery of your order. We do not make any surcharges.
As we are a UK based company and Bank in the UK, all card transactions will be
charged at the GBP retail price. You may therefore experience slight price
differences from the EUR or US $ rate displayed on our website, depending on the
exchange rate your bank or card provider uses.
1st & 2nd Class Post and Courier delivery depending on items being dispatched.
Larger parcels and higher cost items may require a signature on delivery. Please
consider this when ordering. Delivery time normally within 5 - 7 working days from
date of despatch.
Printed-paper Airmail. Delivery time normally 7 - 14 days.
Surface mail (uninsured). Delivery time approximately 10 - 12 weeks. Certain
countries we suggest using Airmail services, in order that parcels can be insured
against loss and damage caused in transit.
We cannot be held responsible for the loss of surface mail parcels. Replacements
will be sent at our discretion.
Please note that delivery times can vary during peak seasons
The following delivery times are included as indicative guidelines and actual delivery
will depend on stock availability. They should not therefore be regarded as strict
There is no transit insurance included in the standard shipping prices quoted. Please
ask for a quotation and further details if you require full cover for your order.
Site Omissions & Errors
The listed information and pricing on the website are without obligation and do not
bind Transporterama and is likewise not bound by manifest clerical errors and
mistakes in promotional descriptions and other statements on the website. Any
mistake or omission is a genuine error and not intended to mislead.
Terms and conditions current at 18/04/2020
Edited by autoevoke